--PROJECT MANAGER --

                             QUALIFICATIONS PROFILE                            

ü       Equipped with solid track record in implementing revenue generating deliverables in Project Management, Business Strategy Development, Systems Engineering and Product Development.

ü       Adept at defining and implementing process and system that boosts productivity, efficiency, and quality of operations. Armed with the ability to comprehend and relate business needs and technologies.

ü       Capable of fostering a harmonious team environment, building collaborative relationships, and training the staff to perform at maximum efficiency.

ü       12+ years of experience in Technical/Mobile Industry; MS in Electrical Engineering (2004); PMP Certification (2012)

                            PROFESSIONAL DEVELOPMENT                            

Agile Software Development–Certified Scrum Master: Expected Date of Completion: Feb 2016

Six Sigma Yellow Belt Certification: 2014 | Scrum Fundamentals Certification: 2014 Project Management Certification: Project Management Professional (PMP): Nov 2012 Pragmatic Marketing Product Launch Courses: 2011

                         RELEVANT WORK EXPERIENCE               ALCATEL-LUCENT, MURRAY HILL, NJ

Technical Project Manager - Sprint (Release Management)    February 2012–Present

§  Manage and Deliver Software Solutions consisting of LTE Features for Sprint’s Network in an Agile Environment.

§  Build and Manage collaborative relationships with Test Labs, Information Technology, Device and Network teams to effectively deliver ALU hardware and software features for Sprint Releases.

§  Re-designed HP ALM 12.2 Requirements Module to meet Sprint’s Business Goals and Project needs - Created Tree Structures based on granularity of Sprint Requirements and mapped corresponding ALU Features.

§  Designed and executed feature life cycle status charts encompassing analysis, design, testing, and implementation for more than 800+ Sprint Network Vision Release features. Compare charts with Master schedule in Microsoft Project Server and drive necessary timeline changes to meet Go-Live Dates. Identify Risks & Conduct Risk Impact Analysis for the Deployment of 800+ Technical Features across Sprint.

§  Identify & Manage the Custom Change Request Process for the Sprint Account. Discuss and verify Requirement Changes with Sprint Managers.

§  Developed Level of Effort (LoE), Statement of Work (SoW) and Cost Estimates for 5 Sprint Custom Feature requests.

§  Compute Annual Unit Cost for ALU Features delivered to Sprint. Compare cost models year-over-year to ensure increase in Sprint’s Return on Investment (RoI) with progressive Software Builds. Use Unit Cost trends to negotiate better pricing for Sprint Requirements.

§  Lead Project to conduct Gap Analysis of ALU’s features for every software release against Sprint Roadmap Requirements. Recommend Strategy to resolve issues.

§  Lead Project to monitor & report progress on Alcatel-Lucent’s resolution of 62 technical issues identified by Sprint.

§  Create presentations for Sprint management on advanced 4G wireless technologies and market demand for key technologies across all competitors.

§  Lead Project for verification of scope of Alcatel-Lucent deliverables through contract compliance analysis of more than 4000 Sprint requirements; thus enabling direct cost & quality negotiations between Sprint & ALU executives.

SMITHMICRO SOFTWARE, BASKING RIDGE, NJ

§  Partnered with Verizon PTT Team and Research in Motion Limited (RIM) in developing requirements and functional specification for Blackberry devices; as well as Engineering, Quality Assurance, and Development teams for all VZW projects to facilitate timely analysis of issues in JIRA.

§  Managed team of 3 Technicians at Smith Micro’s Wireless Support Group - Supervised escalation & resolution of 40 Product Issues raised by Verizon teams. Issues included Software Architecture, Device Performance & interoperability between SmithMicro and Device Vendors [LG, PCD, Novatel, Sierra]

§  Collaborated with four Verizon product original equipment manufacturers (OEMs) to manage VZAM & VZAM Enterprise Projects across multiple devices from concept to execution that led to the launching of three embedded modules, two WiFi Hotspots, and four USB Devices for high speed connectivity across Android and iOS Devices.

§  Utilized Titanium Studio, JavaScript, and HTML for Android and Apple devices to develop experience manager mobile applications; managed the installation and verification of UI/UX user experience.

§  Created and Presented Training Modules on Connection Manager and related testing tools for Verizon OEMs to verify functionality of their software; Conducted Training Sessions for VZAM Broadband Team

§  Worked with Project Management Office on VZAM software/device defect tracking issues registered in JIRA.

§  Proactively oversaw RFP responses while contributing in presales discussions and presentations of SM Products

§  Obtained new custom software development business with five features for SmithMicro by establishing relationships with Verizon Enterprise customers.

§  Established and strengthened relationship with three Verizon Teams namely Marketing, Product Development Integration, and Mobile Broadband, enabling SmithMicro to gain direct customer feedback on Products.

§  Developed statement of work (SOW), level of effort (LoE), and estimated costs for added functionality/change in software for Enterprise Customer Projects.

§  Developed scope and determined approximate Budget and Risk Factors for 9 Mobile products offered to Verizon for 4G-LTE & 3G networks. Products: Mobile Network Director (WiFi Offload), Verizon Access Manager (VZAM), Experience Manager, PTT, Visual Voice Mail, VoiceToText, Analytics, OMA-DM, Secure OnDevice API (SODA).

T-MOBILE USA, PARSIPPANY, NJ | 2005––2010

§  Acquired the Most Valuable Player (MVP) of the Team Award within three quarters after employment.

§  Saved T-Mobile USA $6.3 Million annually in Routing Costs by reengineering network data translation schemes.

§  Lead Project to Deploy IP-based Multimedia Subsystem (IMS) in T-Mobile’s network with vendors (Mavenir Systems, Acme Packet, and Cisco).

§  Identified stakeholders (6 Teams) for IMS Program & managed their expectations from conception to deployment.

§  Engaged with T-Mobile Project Management (PMO) to finalize Vendor requirements/scope for IMS solution.

§  Studied IMS applicability and functionality associated with LTE; devised business cases and strategy direction for deployment, and consequently presented findings to the T-Mobile management.

§  Developed Integration Plans and schedules for North East Markets by working with IMS Vendors & Internal Teams.

§  Created training modules on IMS call flow and end-to-end architecture for ALU/Ericsson Regional and Market teams, enabling them to develop MOP/SOP and other relevant documents specific to their market.

 

§  Planned, developed, and presented training modules on all network elements of WLS for T-Mobile teams.

§  Lead & defined new Processes to Optimize Key Performance Indicators and critical Engineering data for 8 Market Teams (150 Engineers) to ensure optimal performance of WLS Network elements.

§  Lead Project to handover Wireless Location Systems from Region to Market by collaborating with Project Managers, Engineers and Market Managers of 8 Markets.

§  Lead weekly calls with TruePosition on Project requirements, upgrades & new features for WLS Network Elements.

Engineer–New York Market (Market)     February 2005 – March 2006

§  Planned and Executed activities based on T-Mobile’s Network acceptance requirements for WLS, resulting in the successful transition of New York Market from TruePosition to T-Mobile.

MOTOROLA, SOUTH PLAINFIELD, NJ

Integration Engineer–GSM SW Integration Team      August 2004 – January 2005

§  Acted as the driving force behind the successful implementation of 25 GSM software builds on T-Mobile USA & AT&T networks with GSM/GPRS/EDGE technologies that enabled Motorola to successfully launch 5 new devices.

NEW YORK INSTITUTE OF TECHNOLOGY, NEW YORK, NY

§  Taught 4 classes (100 students) on Telecommunication Networks; received progressively positive feedback.

                             EDUCATION                            

Master of Science in Electrical Engineering, with Concentration in Wireless Communications: 2004

GPA: 3.77 | Graduated magna cum laude

Bachelor of Science in Electrical Engineering, Minor in Computer Science: 2002

GPA: 3.92 | Graduated summa cum laude | National Dean’s List | Presidential Awards for Academic Excellence

NEW YORK INSTITUTE OF TECHNOLOGY, NEW YORK, NY

                                             SKILL SET                            

Programming/Web:	SQL | C/C++ | UNIX | XML | VBA | Excel Macros | Perl| HTML | JavaScript |PHP
Software:	Android | iOS | Microsoft Office Suite | Microsoft Project 2013 | Cloud-Based Solutions| VMWare | HP ALM 12.2 | Network Function Virtualization (NFV) | Software Defined Networking (SDN) | Apache Hadoop | Open Source Platforms